Interim QA, QP and RP leadership that leaves the quality posture in place
An interim PCS partner doesn't just fill the seat—they install the quality posture the role demands and leave it in place after handover. Compliance becomes part of how the site operates, not a binder the next leader inherits.
PCS team
Your PCS consultants for this engagement
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Jaap Koster
CEO of PCS
Founder of PCS, 43+ years pharma experience across NA, SA, Asia, Africa, Europe
When this is the right fit
Specific situations where an interim PCS partner earns their fee:
Your QP, RP, or QA Director seat has just gone vacant and batch release is at risk within 4 weeks
You just received a 483 or critical inspection finding and need senior oversight before the response window closes
A remediation programme has missed two consecutive milestones and needs an owner with decision authority
Batch release and deviation escalation decisions are routinely sitting unresolved for more than 5 working days
Your senior quality leaders are spending more than half their time firefighting instead of governing
You need the next permanent hire to inherit a working system—not the same backlog the last leader left
When this is NOT the right fit
We turn down work that doesn't match how we operate. Be honest with us if any of these describe the brief:
You need a body in the seat to keep an org chart legal, with no expectation of system change
You are sourcing the lowest day-rate option—our model is senior partners, not staff augmentation
You want an interim to sign batches without challenging the underlying release process
You are looking for a compliance certificate without changing operational behaviour
What you get
A senior partner in the seat from week one, decisive governance, and a quality posture that stays in place after the interim leaves.
Stabilisation and control plan
Rapid assessment of current risks, priorities, and decision bottlenecks—translated into a clear stabilisation plan and cadence.
Governance and decision ownership
Clear roles, escalation pathways, and meeting routines that ensure timely decisions and traceable oversight.
Execution leadership
Senior leadership for remediation, inspection readiness, and cross-functional delivery—aligning QA with Operations and Engineering so quality stops being treated as a separate function.
Capability transfer
Coaching and structured handover so your organisation becomes stronger and more self-sufficient after the interim period.
How we work
Choose the delivery format that fits urgency and governance expectations.
Stabilise and prioritise
Stabilise and prioritise
Typical deliverables
- Fast onboarding and risk review
- Decision bottleneck mapping (release, deviations, change control)
- Oversight framework and escalation rules
- Immediate focus on inspection and product risk
Lead and deliver
Lead and deliver
Typical deliverables
- Interim QA leadership / project QA leadership
- Chair governance, approvals, and escalation pathways
- Drive remediation execution and progress reporting
- Coach team leads and key SMEs
Make it stick
Make it stick
Typical deliverables
- Role handover plan and knowledge transfer
- Team capability uplift (coaching + targeted training)
- Sustained governance and KPI rhythm
- Exit criteria and "stay in control" plan
Typical timeline
Partner conversation (30 minutes)
A senior partner aligns with you on role scope (QA/QP/RP), urgency, the real risk picture, and where decision ownership is currently breaking down.
Scope confirmation (48 hours)
You receive a clear interim scope, cadence (days/week), responsibilities, and start plan—aligned with your governance and stakeholders.
Delivery (weeks 1–12+)
Stabilise operations, lead key decisions and programs, and transfer capability—while keeping inspection readiness and quality oversight intact.
What clients see
Example (anonymised)
A site faced a sudden leadership gap during a remediation period and increasing inspection pressure. PCS embedded interim leadership, stabilised governance, accelerated decision-making on deviations and change control, and guided the team through readiness activities—ensuring continuity and a controlled handover to permanent leadership.
See more clients and outcomes →Frequently asked questions
Often yes. We can typically start with a triage call immediately and confirm an onboarding plan within days, depending on availability and scope.
It’s leadership with delivery. We cover critical responsibilities while improving governance and enabling your team to run the system sustainably.
Yes—often a hybrid model. On-site for key governance moments and shopfloor alignment, remote for follow-ups, reviews, and reporting.
Yes. Interim roles often work best when combined with focused remediation, coaching, and capability transfer so improvements remain after handover.